FREQUENTLY ASKED QUESTIONS

Hello, friend! Here are some of the most common questions I get asked. If your question is not answered below, please contact me and I will be more than happy to help!

How do I purchase an original painting?

Original paintings are added to my website in collections a few times a year. These will be advertised on my website, Instagram, and mailing list before the launch date.

My mailing list always gets early access to original artwork, so be sure to sign up here!

Currently available original paintings can be found here.

Do you offer print reproductions of your paintings?

Yes! I have a large format fine art printer in my studio that produces Giclée-quality prints. All prints are made on flat, un-stretched canvas, and can be framed with or without glass. You can also have a framer stretch the canvas over wood bars. 

Just know that when you stretch the canvas over wood bars, you lose about 2” of canvas on every side. So, if you plan to do this, I suggest ordering a print the size above your desired end size, or click here to add a 2” white border to your print.

The full selection of prints can be found here.

What is your shipping policy?

Every order is carefully packaged by hand in my studio, and delivered via USPS, UPS, or FedEx with a tracking number.

FREE SHIPPING is available in the U.S. for orders over $150. Free international shipping is available on any order over $200.

Domestic: A flat shipping fee of $7.50 is automatically applied to every order.

International: A flat shipping fee of $20 is applied to every order. Please note, all import duties are the responsibility of the buyer.

Please note: Nate DeRidder Studios is not responsible for lost or stolen packages. Please contact the mail carrier provided in your shipping confirmation email for assistance in locating your package.

If you would like a signature required for delivery of your package for additional security, please email contact@natederidder.com within 24 hours of placing your order.

What is your return/exchange policy?

Original Art: All sales are final. Cancellations, exchanges and refunds are not available.

Fine Art Prints: All sales are final, and refunds are not available. However, you may return your print within seven days from the posted delivery date for an alternative print or shop credit. Please note: the buyer is responsible for all return postage fees, any difference in price for the newly selected print, and will be charged a 5% restocking fee based on the price of the original print(s) being exchanged.

Prints must be returned in the original packaging and must not be damaged in order to be eligible for an exchange or shop credit. Please provide your receipt, order number, or alternative proof of purchase when requesting an exchange or shop credit.

It is really important to me that you are happy with your order, so please contact me with any questions or concerns regarding your purchase.

Can I commission a painting?

I have decided to pause accepting new commissions, so that I can focus on bringing new work to my collectors. If you are interested in booking a commission, the best way to hear when new spots open is to join my mailing list, because they get early access.

Do you offer payment plans on original paintings?

Yes, I do! It is really important to me for fine art to be accessible to everyone, so my payment plans are really flexible. Contact me and we will work together to set up an affordable monthly payment schedule. Once the first payment is made, the artwork will be marked as “sold” on my website. When the artwork is paid in full, I will wrap it up and ship it to you!

The terms of the payment plan are as follows: all payments are non-refundable. If two months pass without a payment, the artwork will return to an active listing on my website.